# About the Support category

**URL:** <https://community.hex-rays.com/t/about-the-support-category/16>\
**Category:** Support\
**Created:** [November 26, 2024, 10:26am UTC](https://community.hex-rays.com/t/about-the-support-category/16 "2024-11-26T10:26:13Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Geoffrey](https://sea2.discourse-cdn.com/flex002/user_avatar/community.hex-rays.com/geoffrey/32/5_2.png) [@Geoffrey](https://community.hex-rays.com/u/Geoffrey)\
**Post date:** [November 26, 2024, 10:26am UTC](https://community.hex-rays.com/t/about-the-support-category/16/1 "2024-11-26T10:26:13Z")

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Welcome to the Support part of the forum, which focuses on **community-driven assistance**. Do you need advice with your particular IDA use case or troubleshooting insights? Here you can gather guidance from the IDA veterans and direct tips from peers.

**Additional support resources:**

- For technical issues requiring a systematic approach, feel free to [submit a request](https://support.hex-rays.com/) to our support team.
- Explore our [documentation hub](https://docs.hex-rays.com/) for self-service guidance.

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**Author:** ![teresa\_hexrays](https://sea2.discourse-cdn.com/flex002/user_avatar/community.hex-rays.com/teresa_hexrays/32/11_2.png) [@teresa\_hexrays](https://community.hex-rays.com/u/teresa_hexrays)\
**Post date:** [February 11, 2025, 10:22am UTC](https://community.hex-rays.com/t/about-the-support-category/16/2 "2025-02-11T10:22:17Z")

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Closed on February 11, 2025, 10:22am UTC